Voices of Tomorrow: Perspectives from the Next Generation of Actuaries – Part I

In an ever-evolving world, the actuarial profession is undergoing transformative shifts. As the next generation steps into leadership roles, their fresh perspectives and diverse experiences are helping to shape the future of the industry. In this series, we sit down with three rising stars in the actuarial field to understand how they view the profession and their roles within it. These insights not only shed light on the challenges and opportunities faced by young actuaries but also offer guidance to those just beginning their journey in the actuarial world.

In this first article, we interview Douglas Kim, a seasoned actuary with over 10 years of experience, currently working as a Korea Financial Solution Origination Manager at Swiss Re in Singapore. Douglas shares his thoughts on balancing client interactions, the impact of IFRS 17 on his work and how his unconventional career path helped shape his unique approach to the actuarial profession.

Can you start by introducing yourself and your career journey?

Douglas Kim: I see myself as a hybrid between an actuary and a salesperson.

My career began as a Marine Lieutenant, leading an infantry platoon. Although military service may seem far from the business world, it provided me with essential soft skills for sales—leadership, communication and problem-solving—honed through managing relationships with higher-ups and leading platoons.

I transitioned to Korean Re as a client manager and also became part of the IFRS17 implementation team, allowing me to gain experience in two very different types of work. I initially joined Swiss Re for IFRS17 implementation but came back as a client manager. With IFRS17 being a hot topic among clients, I work closely with them to address their challenges. Recently, I relocated to Singapore as a financial solutions origination manager. I continue to grow both personally and professionally as an actuary at Swiss Re, which I believe offers the ideal environment for those eager to learn and take advantage of development opportunities.

What inspired you to become an actuary, and how has your background shaped your approach to the profession?

DK: To be honest, starting the actuarial exams wasn’t a deeply thought-out decision. I enjoyed math, and when I came across the role of an actuary—which seemed quite appealing—I simply connected the dots without much deliberation. In that sense, I consider myself fortunate, as I’ve grown to be quite happy with my profession.

You’ve had the opportunity to experience both technical actuarial work and client-facing roles throughout your career. How do you feel about these different aspects of the profession, and do you find yourself leaning towards one over the other?

DK: I consider myself very fortunate to have experienced both worlds, as it broadened my traditional client base beyond product teams to include actuarial, accounting, risk management and even asset management teams. This experience has given me confidence when communicating with clients, identifying their issues and suggesting effective solutions. Additionally, it has enhanced my ability to work with internal stakeholders, as I understand the challenges faced by back-office teams and their crucial role in delivering results.

Actuarial work often involves detailed analysis and careful attention to complex data. Given this, have you ever explored how your personality might influence your approach to work?

DK: Yes, I have. I took the Myers-Briggs Type Indicator (MBTI) test and found out I’m an Extraverted, Sensing, Thinking, Perceiving (ESTP), which means I’m outgoing, action-oriented and prefer working in dynamic environments. It’s interesting because these traits aren’t typically associated with actuaries, but they’ve shaped how I approach my work in a unique way.

ESTPs are indeed rare among actuaries. How has this personality type influenced your career?

DK: Being an ESTP—someone who is extroverted and prefers focusing on the bigger picture—has both helped and challenged me. Early in my career, I found it difficult to dive deep into the fine details, which is often required in actuarial work. However, my outgoing nature has proven to be a significant asset in my current client-facing role. I love interacting with people, making presentations, and simplifying complex ideas into actionable strategies. It has allowed me to connect with clients and deliver solutions in a way that’s both engaging and effective.

What superpower would you want as a marketing actuary, and how would it help you tackle challenges?

DK: If I could choose a superpower, it would be the ability to read clients’ minds—to understand their deepest concerns and thoughts. This would help me tailor solutions more precisely to their needs. Reinsurance is increasingly about solving complex, client-specific problems, and having that insight would make a significant difference in delivering the right solutions.

The actuarial exams are known for being tough. What was the biggest challenge for you, and how did you overcome it?

DK: It took me 11 years to complete all the requirements. During that time, I graduated from university, served as a military officer, got married and became a father. Despite these life changes, I never gave up and consistently continued my studies. The toughest part was maintaining patience and consistency through all these life stages. I owe a lot to my wife, whose unwavering support enabled me to keep going.

Looking ahead, what are your aspirations for your career and personal life?

DK: On the career front, my goal is to become a market leader who can provide clients with the best solutions proactively, even before issues arise. Achieving this means staying ahead of market trends and gaining a deep understanding of complex market dynamics.

Personally, I aspire to be a father whom my daughter can always see as a friend and someone who can offer sound advice when needed.

Lastly, what do you wish you knew about the actuarial profession when you were in university?

DK: I wish I had known more about the global nature of the actuarial profession. If I had realized earlier that I’d be working for an international company like Swiss Re, I would have spent more time learning languages. Also, while exams are important, I regret not experiencing more of university life. If I could go back, I would take more time to travel, explore and enjoy my youth—there’s plenty of time for exams later.

Conclusion

Douglas Kim’s journey as an actuary is a testament to the value of diverse experiences and perspectives. For those just beginning their careers in actuarial science, his story is a reminder that the path to success isn’t linear. Whether you’re balancing exams, family life or client demands, the key is perseverance and finding your unique strengths. As the actuarial profession continues to evolve, the insights from individuals like Douglas will undoubtedly shape its future.

Statements of fact and opinions expressed herein are those of the individual authors and are not necessarily those of the Society of Actuaries or the respective authors’ employers.

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